I'm facing a problem on my Samsung Galaxy S24 Ultra after update oneui 7 and android 15. When using WhatsApp inside the Secure Folder, I can't make a normal phone call during or after a WhatsApp call. Every time I try, I get this error:
"Can't call from a personal app. Your organisation only allows you to make calls from work apps."
This is frustrating, especially since I'm using WhatsApp for both personal and work communications. It seems like a restriction from the Secure Folder's work profile policies, but I haven’t set any organization-level controls.
Has anyone else experienced this? Any solutions or settings to fix this?
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
