After the UI 7 update, call backgrounds are still not great I'm requesting a better version from the software team! 🙏 #SoftwareUpdate #CallBackgrounds #UI7 #Improvement
We request you kindly share the log file and elaborate on your concern in details. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.
Path share log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
This is a global bug. There is no need for the info requested. In fact, I did the same as suggested by sharing the logs, but I was asked to do the same again and again. Finally, after the 8th time, I got a new response stating that they are looking into it as this is a known issue.
