Recently I have installed One UI 7 on my S23 ultra. After few minutes scrolling reels in Instagram phone starts freezing even it won't respond to any commands i should restart the device for several times in a day. I'm so frustrated of it. I was not hopping for this kinds of issues. Even the device gets heated too quickly. And it drains more battery. I kindly request samsung to solve this issue as quick as possible.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
I have suggested this to lots of people. everything is operating so smoothly. If it's not working with your then visit to your nearest samsung service centre.
